Contact us
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Address
Seller-Online LLC
635 Somers ave
Feasterville-Trevose, PA,
United States, 19053
FAQ
Do you offer custom brooches or portraits?
Do you offer custom brooches or portraits?
Yes! I accept custom orders such as pet portraits, favorite animals, or special themes. Send me a message with your idea and reference photo.
How long does it take to make a brooch?
How long does it take to make a brooch?
Most brooches are made to order and take about 5–10 business days, depending on the complexity.
Where do you ship from?
Where do you ship from?
I ship from Ukraine via national postal services with tracking.
How long does shipping take?
How long does shipping take?
Approximate delivery times:
USA & Canada: 10–21 business days
Europe: 7–14 business days
Australia & others: 14–30 business days
Do you offer express shipping?
Do you offer express shipping?
Yes, I can ship with express services (e.g., DHL or UPS). Please message me for a quote before placing your order.
Are the brooches fragile? How are they packed?
Are the brooches fragile? How are they packed?
Every brooch is securely packed in a sturdy gift box and bubble wrap to ensure safe delivery.
Can I wear the brooch on clothing or bags?
Can I wear the brooch on clothing or bags?
Absolutely! My brooches are lightweight but sturdy and can be pinned to jackets, dresses, bags, or even hats.
Do you accept returns or exchanges?
Do you accept returns or exchanges?
Due to the handmade nature and personalization of most items, I do not accept returns, but please contact me if there's any issue — I always try to find a solution.